Privacy Policy

Last updated: 11 July 2026

Ardennes Terroir respects your privacy and aims to handle personal information transparently and responsibly.

This Privacy Policy explains what information is collected through ardennesterroir.com, why it is collected, how it is used and what rights you have.

1. Who is responsible for your information?

For the current pre-launch phase, Ardennes Terroir is operated personally by:

Dylan Berrier
Email: dylan@ardennesterroir.com

Dylan Berrier is the data controller responsible for the personal information described in this policy.

2. Information we collect

Information you provide

When you join the Ardennes Terroir waitlist or contact us, we may collect:

• Your email address
• Your name, if you provide it
• Your email-marketing consent
• Messages or producer recommendations you send us
• The date and source of your subscription
• Tags used to organise the Ardennes Terroir waitlist

Information collected automatically

When you visit the website, Shopify may automatically process limited technical information such as:

• IP address
• Browser and device information
• General location derived from your IP address
• Pages visited and interactions with the website
• Cookie and session information
• Information needed to maintain website security and performance

Ardennes Terroir does not currently use Google Analytics, Meta Pixel or separate advertising-tracking tools. This policy will be updated before such tools are introduced.

3. How we use your information

We may use your information to:

• Add you to the Ardennes Terroir pre-launch waitlist
• Send the welcome email you requested
• Share producer discoveries, field notes and project updates
• Provide early information about the first Ardennes Discovery Box
• Respond to questions, messages and producer recommendations
• Understand general interest in Ardennes Terroir
• Maintain, secure and improve the website
• Comply with applicable legal obligations

We do not sell your personal information.

4. Legal basis for processing

Where European data-protection law applies, we process your personal information on the following bases:

Consent

We rely on your consent to send Ardennes Terroir marketing emails and project updates. You may withdraw your consent at any time by using the unsubscribe link included in each marketing email or by contacting us.

Withdrawing consent does not affect processing that took place before the withdrawal.

Legitimate interests

We may process limited information when reasonably necessary to:

• Operate and secure the website
• Prevent misuse or fraud
• Understand basic website performance
• Respond to enquiries
• Maintain appropriate business records

We consider these interests against your rights and privacy.

Legal obligations

We may retain or disclose information when required to comply with applicable law or a valid legal request.

5. Email communications

When you join the waitlist, you agree to receive occasional Ardennes Terroir emails concerning:

• The development of the project
• Producer and regional stories
• The creation of the first Discovery Box
• Launch announcements and early access

Emails are managed through Shopify and Shopify Messaging.

You can unsubscribe at any time by clicking the unsubscribe link in an email. You may also request removal by emailing dylan@ardennesterroir.com.

Transactional or direct responses to messages may be handled separately from marketing consent.

6. Shopify

The website is hosted and operated using Shopify. Shopify processes certain personal information on our behalf to provide:

• Website hosting
• Customer and subscriber records
• Email-marketing consent records
• Marketing-email delivery
• Website security
• Basic store and website analytics

Shopify may process information in countries outside your country of residence. Such processing is subject to Shopify’s contractual and legal data-protection safeguards.

You can read more in Shopify’s Privacy Policy.

7. Cookies

The website may use cookies and similar technologies supplied by Shopify. These may be necessary to:

• Make the website function correctly
• Maintain security
• Remember website preferences
• Measure basic website usage and performance

Ardennes Terroir does not currently use separate advertising cookies from Google, Meta or other advertising platforms.

Where legally required, non-essential cookies will be used only after the appropriate consent has been obtained.

You can manage or delete cookies through your browser settings. Disabling essential cookies may affect website functionality.

8. Sharing your information

We share personal information only when necessary with service providers that help operate Ardennes Terroir, including Shopify and its relevant infrastructure or email-delivery providers.

We may also disclose information:

• When required by law
• In response to a valid legal request
• To protect the website, its users or our legal rights
• If the operation of Ardennes Terroir is transferred to a registered business or another responsible operator

If the project is transferred to a business entity, this policy will be updated accordingly.

9. International data transfers

Because Shopify and its service providers operate internationally, personal information may be processed outside the European Economic Area.

Where required, such transfers should be protected through recognised legal safeguards, such as adequacy decisions or approved contractual protections.

10. How long we retain information

Waitlist and marketing-subscription information is retained while:

• You remain subscribed
• Ardennes Terroir is actively preparing or operating its services
• The information remains necessary for the purposes described in this policy

If you unsubscribe, your marketing status will be updated. Limited information may be retained to respect your opt-out preference, resolve disputes or comply with legal obligations.

Messages and enquiries may be retained for as long as reasonably necessary to respond and maintain appropriate records.

11. Your rights

Depending on the law applicable to you, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Restrict certain processing
• Object to certain processing
• Withdraw your consent
• Request a portable copy of information you provided
• Lodge a complaint with the relevant data-protection authority

To exercise these rights, email dylan@ardennesterroir.com.

We may need to verify your identity before fulfilling a request.

12. Security

Reasonable technical and organisational measures are used to protect personal information. However, no website, email service or method of internet transmission can be guaranteed to be completely secure.

13. Children’s privacy

Ardennes Terroir is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so it can be reviewed and, where appropriate, deleted.

14. Changes to this policy

This policy may be updated when:

• Ardennes Terroir begins selling products
• A registered business becomes the operator
• New analytics or advertising tools are introduced
• Additional services or processors are used
• Legal or operational requirements change

The latest version will always be published on this page with its updated date.

15. Contact

For privacy questions, requests or complaints, contact:

Dylan Berrier
Ardennes Terroir
Email: dylan@ardennesterroir.com